Order your Event Stationery with ease
Step 1: Choose to have a unique Bespoke Design created or one of our Semi-Custom Collections
Bespoke Design
Have a Bespoke Design created for you - your vision, thoughtfully crafted into something extraordinary.
Please head on over to our Bespoke page to start the conversation about creating your designs. You will find the Bespoke contact form at the bottom of the Bespoke page.
Semi-Custom Collection
Choose one of our Collections and make it your own by changing colours, shapes, illustrations, printing methods and copy to suit your event vibe.
Please see the below process & information, and fill in the contact form on our Contact page to request your quote.
The Semi-Custom Collection Process
Request a Quote
Once you’ve fallen head over heals with one of our Semi-Custom collections, please fill in our contact form with your preferred design items, print quantities & print methods.
Please give us as much detail as possible so we can tailor the quote for you.
Your Quote & Desposit
Once your quote request has been reviewed, a personal quote will be prepared and emailed to you. This will include pricing and an estimated timeline based on the items you have requested.
To secure your booking, a 50% non-refundable deposit is required. This confirms your spot in our production schedule.
Your Content
Once your deposit has been received, you will be officially booked in and will receive a confirmation email with all of the information we need moving forward.
Choose your collection and supply your final content & forms - names, dates, colour palettes, illustrations, guest lists and all details for your design items.
Design
This is the exciting part!
Once we have received all of your information, we will get started designing your event stationery.
You have 2 rounds of changes where you can revise the designs, colours & wording, to make sure you everything is as you imagined it would be.
Printing & Delivery
Once approved, we will request the remaining 50% of your invoice before your designs are sent to print or digital files are sent directly to you.
Once we receive your invitations from our trusted printers, we will inspect each item and make sure everything is perfect before carefully packaging these up to be delivered to you as efficiently as possible.
Frequently Asked questions
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Please head on over to our Contact page, fill in the form and we will be back in touch with a quote for the items you have requested.
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For Semi-Custom Designs, our timeline is 4-8 weeks from when your final content has been supplied.
This will be confirmed with you at the time of your booking. If you need your designs in a hurry or by a certain date please discuss this with us before placing your order.
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We always do our absolute best to work with your deadlines.
If you need things in a rush (earlier than our standard 4-8 weeks), we offer a rush fee which means you jump to the top of our schedule. Talk to us directly to get pricing for this.
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Yes, all of our designs can be provided as a digital pdf set up for print, so you can print yourself.
Please get in touch for pricing for digital only files.
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All elements from our Semi-Custom Collections have been meticulously designed to work perfectly together within each collection.
We prefer not to change any of the design layouts & typography pairings.
But feel free to ask, as we are always open to having a discussion about what you’re hoping to create.
Additional Design fees may apply for any changes to collections.
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Please talk to us and let us know what you’re thinking.
We have had couples add illustrations from one collection to another collection which can work well. Some Collections are more flexible than others.
Additional Design fees may apply for any changes to collections.
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Yes, we can add illustrations to any of our collections in various styles.
Talk to us about what you’re hoping to create.
Additional design fees will apply for custom illustrations outside of our illustration libraries.
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Your design presentation will be sent to you to review and make any changes before we proceed to print/production.
2 rounds of design and copy changes are included in your quote.
We do not offer printed proofs of your designs, only digital proofs on screen.
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2 rounds of design and copy changes are included in your quote.
Additional rounds of changes are charged in 30 minute increments and will be discussed with you before these are made.
We will always remind you of your last round of changes before charges apply.
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Invitation Suite:
Invitations are not pre-assembled, and come packaged in the ordered quantity. You can easily assemble these yourself. If you would like these pre-assembled and slotted into envelopes, please ask us.Personalised menus and Place Cards:
These are not organised according to seating arrangements. These are supplied in the same order you sign these off, as we go through and check off each name. If you would like these organised in a certain way, please talk to us.
Additional fees will apply -
If you need to cancel your order please talk to us as soon as possible.
Your 50% non-refundable deposit will not be able to be refunded. The remaining 50% all depends on where we are in the design process.
Once items have been sent to print, no refunds will be able to be made.
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We do our absolute best to proof every single thing that is on our screens, but proofing is ultimately up to our clients.
You will be asked to proof your designs and sign these off to print in our official form.
Jem&I will not be held responsible for any mistakes to copy.
If there are printing errors these will be reprinted for free. If you do need to reprint a typo or mistake, talk to us as we can offer reduced pricing for printing.